Returns & Exchanges

At Avantree, we stand behind the quality of our products and offer a 30-day risk-free return policy for any reason. If you are not completely satisfied with your purchase, we will provide a full refund or exchange to ensure you find the perfect audio solution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging, including all accessories and manuals, and drop the parcel off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.